Technical Services Manager

Overview

As Technical Services Manager, you will oversee technical facilities management across the London & South portfolio, guiding the MEP and engineering support for FM teams. You’ll manage the technical supply chain, coordinate small works and audits, and drive building optimisation and sustainability initiatives. This role sits at the intersection of engineering, project delivery, and ESG, offering impact through better-performing, safer, and smarter buildings. You’ll join an employee-owned organisation that values collaboration and long-term thinking.

Pay / Benefits

• employee ownership
• profit share
• development opportunities
• autonomy and supportive culture
• team collaboration
• career growth

Responsibilities

• Oversee technical facilities management across the London & South portfolio
• Lead management of the technical supply chain and provide engineering support to FM teams
• Manage small building works, fabric/plant replacements, and insurance works for on-time, on-budget delivery
• Chair contractor meetings and ensure issues are closed with clear minutes
• Review contractor PPMs, logbooks, and M&E equipment condition
• Review water management, energy performance, and H&S documentation for MEP
• Advise on new technologies including smart buildings and IoT monitoring
• Support MEP-related ESG delivery with Building Management operational team
• Provide ad hoc technical resources for MEP compliance audits (ACOPs, ISO, British standards)
• Develop and mentor a team aligned with MAPP values
• Assist with fit-out, project, or redevelopment documentation for managing agents
• Liaise with occupiers, clients, suppliers, and stakeholders to maintain service delivery

Key requirements

• 2-4 years of experience in a similar role
• Strong understanding of building engineering, technical services, and maintenance in high-quality commercial property
• Experience managing fit-out works from the landlord perspective
• Solid knowledge of H&S, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and HV distribution
• Proficiency with MS Office and ability to produce reports
• qualifications or memberships: IWFM/NEBOSH/IOSH (relevant)
• Experience with risk management systems and energy/sustainability data handling
• Ability to communicate effectively with diverse stakeholders
• On-call availability for maintenance emergencies

• Excellent written and verbal communication
• Proactive self-management and initiative
• Cross-functional collaboration
• MEP data management (Risk Wise)
• Energy management and sustainability data handling
• Knowledge of ACOPs, ISO, and British standards

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