Job Description
Salesforce Business Analyst
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£61,000
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London (Hybrid, 1-2 days per week in the office)
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I'm currently working with a forward thinking membership body to recruit a Salesforce Business Analyst to join their Digital, Data & Technology function focussing on business critical projects.
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This is an exciting opportunity to play a key role in a major period of digital transformation, supporting the successful delivery, optimisation, and adoption of platform solutions across one of the UK's most respected membership organisations.
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The role would suit an experienced Business Analyst with strong stakeholder engagement skills, a background in CRM and platform-based projects, and experience supporting digital change initiatives from requirements gathering through to implementation and adoption.
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The Salesforce Business Analyst will:
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- Lead workshops and stakeholder engagement sessions to gather, analyse, validate, and document business requirements
- Translate business needs into clear functional and technical specifications for platform development
- Work closely with technical teams, product owners, and business stakeholders to ensure solutions meet organisational objectives
- Analyse existing business processes, workflows, and systems to identify opportunities for optimisation and continuous improvement
- Produce high-quality documentation including requirements specifications, process maps, user journeys, and business cases
- Act as the bridge between business users and technical delivery teams, ensuring shared understanding throughout the project lifecycle
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