GM – Hospitality & Guest Experience Leader

TOCA Social is seeking a General Manager for the Bullring, Birmingham site. You will lead the guest journey, manage a diverse team, and drive commercial performance while maintaining TOCA’sEverybody Plays culture. Your role blends hands-on leadership with strategic oversight to deliver exceptional guest experiences.

Applicants should have 3–5 years in a General Manager role, strong people and KPI skills, and the ability to manage fast-paced hospitality operations with a flexible schedule.

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