Out-of-Hours Customer Service Agent – Govt Contracts

Mears Group is seeking a Customer Service OOH Agent in Manchester (Ardwick) to deliver high-quality support on government contracts. You will respond to inquiries, take ownership of issues and ensure timely outcomes while maintaining GDPR-compliant records.

The role requires empathy, strong communication, and the ability to work shifts in a two-week pattern, including evenings and weekends. A fixed-term, full-time contract offers 37.5 hours weekly.

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