Housing Officer

As a Housing Officer based in Liverpool, you’ll be at the heart of ensuring tenants receive the support they need to maintain their homes. This role involves managing a range of housing-related tasks, helping the organisation deliver its services smoothly in the not-for-profit sector.

Client Details

This role is within the not-for-profit sector in Liverpool.

Description

• Manage a portfolio of properties, ensuring effective tenancy agreements and compliance with regulations.
• Provide advice and support to tenants on housing-related matters.
• Handle tenant queries and resolve issues promptly and professionally.
• Conduct property inspections and organise necessary maintenance or repairs.
• Work closely with other teams and external agencies to address tenancy concerns and improve services.
• Ensure accurate record-keeping and reporting in line with organisational policies.
• Assist with rent collection and address arrears sensitively and effectively.
• Promote community engagement and support tenant participation initiatives.

Profile

A successful Housing Officer should have:

• Experience in housing management or a related field within the not-for-profit sector.
• Knowledge of housing regulations and tenancy management practices.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• The ability to work independently and as part of a team.
• A proactive approach to problem-solving and decision-making.

Job Offer

• Salary ranging from £33,022 to £40,360, dependent on the level of experience.
• Fixed‑term contract offering stability and focus.
• Opportunities to make a real difference within the not-for-profit sector.

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