Company: Sefton Metropolitan Borough Council
Location: Sefton
Job Description:
Sefton Metropolitan Borough Council is seeking a Customer Service Advisor to join the Contact Centre. The role covers telephone, e-mail and social media support, handling a busy workload while updating CRM records and other databases.
Training will be provided to develop required skills for high-quality service delivery. The successful candidate will work Monday to Friday, 9:00 am to 5:30 pm, in a customer-facing environment, with the aim of helping residents access council services effectively.
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Posted: October 4th, 2026