JobTitle:MandarinSpeakingCustomsBrokerageSupervisor
YourNewSalary:£45-55k
Location:FullyonsitenearLondonHeathrowAirport
Status:Permanent
Start:ASAP
Workinghours:08.00-16.00MondaytoFriday
WhoYou’llbeWorkingFor:
Growingglobalfreightforwarder.
MandarinSpeakingCustomsBrokerageSupervisor-WhatYou’llbeDoing:
- OverseedailyUKimportandexportcustomsclearanceoperationstoensureefficientandcompliantprocesses.
- Leadandmanagethecustomsteam,allocatedailytaskseffectively,andelevateoverallteamproductivityandservicequality.
- ReviewcustomsentrydocumentationtoensuredataaccuracyandcompliancewithHMRCandrelevantregulatoryrequirements.
- Managecustomsinspections,holds,clearanceexceptions,andresolveissuesbycommunicatingpromptlywithclients,HMRC,andrelatedauthorities.
- Guidetheteaminresolvingcomplexcustomsissuesandcontinuouslyoptimiseoperationalworkflowsandstandardprocedures.
- Maintainsmoothcommunicationandcollaborationwithclients,warehouse,transportationteams,andoverseasagentstoensureseamlessclearance.
- MonitorUKcustomspoliciesandregulatorychangestoensureongoingcompanycompliance.
MandarinSpeakingCustomsBrokerageSupervisor-TheSkillsYou’llNeedtoSucceed:
- FluentinMandarinandproficientinEnglishasaworkinglanguage(capableofcommunicatingeffectivelywithclientsandHMRC).
- ExperienceinUKcustomsbrokerageorinternationallogisticscustomsoperations.
- Proventeammanagementexperiencewithatrackrecordofleadingacustomsteamindailyoperations.You’llbemanaging1-2teammembers.
- Experienceinairfreight,freightforwarding,expresscourier,orcross-borderlogisticsispreferred.
- FamiliarwithUKimport/exportclearanceprocessesandHMRCregulations.
- ProficientinusingCDS(CustomsDeclarationService)andassociateddeclarationsystems.
- SolidunderstandingofHSCodes,ImportVAT,CustomsDuties,RulesofOrigin,andcompliancestandards.
- Abilitytoindependentlyhandlecustomsinspections,clearanceexceptions,andcustomercomplaints.
- Strongriskidentificationabilityandcomplianceawareness.
- Strongsenseofresponsibility,detail-oriented,rigorous,andhighlyexecution-focused.
- Excellentteammanagement,communication,coordination,andcustomerserviceskills.
- Adaptabletoafast-pacedlogisticsenvironmentwithstrongstressmanagementandproblem-solvingskills.
Please follow us on Linkedin: https://www.linkedin.com/company/people-first-supply-chain
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
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