Retail Customer Service Lead – Part-Time (Flexible Shifts)

Entain invites applications for a Retail Customer Service Manager role in its Ladbrokes & Coral betting shops. You will deliver top customer service, drive standards daily, and report to the Shop Manager within a collaborative shop team.

The role involves taking bets, processing cash transactions, demonstrating products, and addressing customer concerns with empathy. Shifts include weekends and bank holidays, with a typical weekly rota of 17 hours.

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