Order & Customer Experience Specialist

Company: IQE PLC
Apply for the Order & Customer Experience Specialist
Location: Cardiff
Job Description:

IQE plc in Cardiff is seeking a proactive Sales Administrator to support the commercial team with order processing, acknowledgment and tracking. You will ensure accurate communication with engineering, quality assurance and logistics to deliver a high level of customer satisfaction.

You will maintain the Salesforce database, generate daily KPIs and help manage after-sales inquiries, coordinating with agents and customers to strengthen relationships and secure repeat business.

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Posted: September 26th, 2026