Customer Experience Leader—Digital Adoption & Growth

Maersk in the United Kingdom seeks a Customer Experience Manager to lead a team of Customer Experience Partners, managing a diverse customer portfolio and delivering a proactive, digital-first customer experience. The role works closely with Sales, Product, Global Service Centres and other cross-functional teams to balance personalised support with scalable, standardised processes.

The position emphasizes leadership, customer insights, and performance data to protect volumes, improve

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