Job summary
We are seeking an experienced and competent nurse with sound clinical skills and strong leadership and management experience to join our Urgent Community Response, Out of Hours service.
You will provide clinical leadership, line management and support to the team, ensuring safe, effective and high-quality patient care.
This is an excellent opportunity for a motivated nurse who is ready for their next challenge and keen to help develop a busy and supportive service.
Please note: Candidates should be aware that approximately 60% of this role will involve working between 20:00 and 08:00, ensuring the team has sufficient clinical leadership and support throughout the Out of Hours period.
Flexibility will be required and candidates should be aware that the hours-of-service delivery are, 8pm-8am, 365 days per year, ensuring the team has sufficient clinical leadership and support throughout the Out of Hours period. It is expected that the role requires the successful candidate to have visibility during daytime working hours to attend (wider MDT discussions and meetings ) to support the operational management of the team. Please note that the OOH team also operates form St James Clinic in Kings Lynn and rotational attendance to provide clinical leadership will be required.
Please note if you are an internal candidate that you would return to your original role after the 12 month secondment has ended.
Main duties of the job
- To provide clinical expertise, clinical leadership and line management to staff working within Out of Hours.
- To support staff to achieve and ensure competencies are maintained within the services
- To contribute to the delivery of high standards of health care to patients within their own places of residence
- To ensure that Trust annual priorities and quality goals are embedded within the workforce by ensuring that all annual appraisals are complete within the team.
Details
Date posted: 05 August 2026
Pay scheme: Agenda for change
Band: Band 7
Salary: £49,387 to £56,515 a year per annum
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time
Reference number: 839-8203030-GP
Job locations: Norfolk Community Health and Care, Bowthorpe Road, Norwich, NR2 3TU, United Kingdom
Job responsibilities
- To provide professional and clinical leadership demonstrating a supportive and flexible leadership approach and a proactive responsible attitude so as to promote confidence in the team and Service.
- To clinically supervise and line manage the Out of Hours Team ensuring staff adhere to the Trust values and the NMC code
- To work with and deputise for the Service Lead as required
- To engage and lead on caseload management by overseeing, monitoring and evaluating care plans for all patients to ensure quality care, treatment progression and timely discharge.
- To provide overview of remote monitoring systems within Out of Hours and liase with UCCH and VW Hub to support service delivery
- To support the Clinician of the Day (COD) with delegation of tasks and the prioritization of work based on clinical acuity.
- To work within the integrated team to prevent unnecessary admission to hospital and facilitate early discharge form hospital.
- To work with all health care professionals, and statutory/non-statutory agencies to provide a seamless, integrated service to our service users
- To support community clinicians and students through supervision, appraisal and mentorship in line with Trust policy.
- To oversee that clinical supervision is occurring within the team and accurately recorded.
- To liaise with the Out of Hours Clinical Operations Manager (COM) to identify gaps in management and offer support as needed.
Person Specification
Qualifications & Training
Essential
- RGN with current NMC registration
- 1st level degree in Nursing or working towards degree
- Evidence of Continuing Professional Development and its application
- Mentorship preparation/ENB 998 or equivalent
- Recognised Management Qualification or evidence of working at that level
Desirable
- Masters degree
- Independent/ supplementary prescribing qualification
- Advanced Assessment qualification
- Leg Ulcer Management Qualification
Experience
Essential
- Experience of working at band 6 level or above within a community setting
- Evidence of clinical and professional leadership skills
Desirable
- Experience of leading a team
- Experience of managing budgets
Skills, Abilities and Knowledge
Essential
- Knowledge of additional specialist areas through in-house training & short courses
- Excellent communicator
- Ability to prioritise and manage stressful situations
- Highly motivated
- Able to provide high standards of care
- Tact & diplomacy
- Ability to talk to patients & careers and members of the health care team
- Empathy & sensitivity
- Ability to use own initiative
- Good observational & reporting skills
- Concentrate when undertaking patient care and inputting data/ patient records
- Good interpersonal skills
- A team player
- Work pro-actively to accommodate patient/service needs
- Will be able to make own travel arrangements to patients’ homes, clinics, base and meetings etc., as required
- Be able to kneel, bend & stoop, and work in cramped environments
- Be able to manoeuvre limbs of around 5-6 kg
- Be able to manoeuvre patients using handling aids
- Have a good level of IT skills
Desirable
- Be aware of Assistive Technology
- Change management
Personal Attributes / Behaviours
Essential
- Pro-active and committed
- Professional appearance
- Strong commitment to service development & positive change
- Be reliable
Other
Essential
- Must hold full and valid UK driving licence and have access to a vehicle
- Able to communicate effectively using the English language
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration Applicants must have current UK professional registration.
Employer details
Employer name: East of England Community Health and Care NHS Trust
Address: Norfolk Community Health and Care, Bowthorpe Road, Norwich, NR2 3TU, United Kingdom
Employer’s website: https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact: Head of Urgent Community Response, Tracey Bensley, tracey.bensley1@nhs.net
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applicants must have current UK professional registration.
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