Housing Customer Service Specialist (14-Month FTC)

Chime Housing in Watford is seeking a Customer Service Officer on a 14-month fixed term contract. This office-based role requires 37 hours per week with potential for home-working after probation.

You will be the voice and face of the organisation, delivering high-quality customer service and managing enquiries across multiple channels. As part of the Customer Service Team, you’ll handle repairs, signpost queries, and strive for first-time resolution while meeting KPIs.

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