Customer Service Team Leader: Inspire, Coach & Optimize CX

Company: SmartRecruiters, Inc.
Apply for the Customer Service Team Leader: Inspire, Coach & Optimize CX
Location: Eccles
Job Description:

VUE in Salford, United Kingdom is seeking a Customer Service Team Leader to guide a dynamic CS team and ensure exceptional service at every touchpoint. You will manage performance, develop staff capabilities, handle escalations, and drive process improvements.

You will train staff, oversee quality assurance, and report to senior management on team performance and opportunities for growth.

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Posted: October 5th, 2026