Company: Hook
Location: London
Job Description:
Hook is seeking an experienced Customer Success Manager/Account Manager to own the customer lifecycle end-to-end. You will drive revenue across accounts, lead renewals and expansions, and act as a trusted technical advisor for complex customers.
In this hybrid role, you’ll partner with CS leaders and cross-functional teams to deliver measurable value. You’ll translate data and product features into business outcomes while guiding customers through adoption and renewals.
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Posted: October 5th, 2026