Strategic Client Renewals & Relationships Lead

Office Angels in Gateshead is seeking a Client Retention & Renewals Adviser to manage an established portfolio of clients across the UK. You’ll own renewal conversations, discuss contracts and pricing, and ensure clients continue to see value in their relationship with the business.

This role is not a high-volume contact centre position. You’ll build trusted relationships, conduct meetings via video and phone, coordinate with internal teams, and drive renewals from initial dialogue to

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