Company: Clarks
Location: Street
Job Description:
Clarks is seeking a strategic Service Delivery Manager to oversee external IT service providers, focusing on senior stakeholder engagement and service continuity. You will act as the single escalation point for service issues and drive governance, KPI reporting, and continuous improvement across a complex, multi-vendor landscape.
This role requires strong communication, relationship-building with business leaders, and deep ITSM expertise.
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Posted: October 5th, 2026