Operations Team Lead — Production Reliability & Scale

Complexio in Cambridge is seeking an Operations Team Lead to own production and scale systems. You will lead operational excellence across live customer-facing platforms, ensuring reliability, observability, and proactive improvements.

This hands-on role involves shaping processes, guiding incidents, building the team, and moving from firefighting to sustainable reliability engineering. The ideal candidate has strong SRE/DevOps background and a calm, clear communicator.

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