Senior Data Analyst: AI-Driven Customer Success Analytics

Company: EF Recruitment
Apply for the Senior Data Analyst: AI-Driven Customer Success Analytics
Location: London
Job Description:

EF Recruitment is seeking an experienced Data Analyst for a 10-month contract with a Global SaaS client. You will join the Global Customer Success Data Science Team to improve how customer success is measured and delivered, influencing CX, DX, Service Delivery, and Supportability.

You will partner with cross-functional teams to build robust data foundations, dashboards, and AI-native analytics, while supporting experimentation and data-driven storytelling for tactical and strategic decisions

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Posted: October 6th, 2026