Regional Customer Care Leader – Retrofit Homes

Company: Sustainable Building Services
Apply for the Regional Customer Care Leader – Retrofit Homes
Location: Coventry
Job Description:

Sustainable Building Services is hiring four Regional Customer Care Managers to lead the regional CLO team, drive performance, and improve customer journeys across multiple regions in England. The role focuses on leadership, process improvement and collaboration with project, operations and SHEQ teams.

Hybrid working with regional offices, regular site attendance and travel are expected. A full UK driving licence is required for this leadership, stakeholder-facing position.

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Posted: October 6th, 2026