London-Based Strategic CS Account Manager – Executive Advisory & Growth

Brivo, Inc. is seeking a Customer Success Account Manager in London to own strategic accounts and drive long-term value. You will engage with executives and users to validate outcomes, expand collaborations, and sustain high NRR across a high-value portfolio.

You will lead quarterly strategy sessions, advocate for customers inside Brivo, and partner with Sales to unlock renewals and new pipeline, while shaping the product roadmap with customer insights.

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