NOC Engineer

Overview

In this role you will help sustain and strengthen large-scale cloud infrastructure for essential national services. You’ll operate in a 24/7 NOC with a focus on proactive reliability, automation, and rapid incident resolution. You’ll work with cross-functional teams to improve monitoring, observability, and platform stability. The opportunity offers a challenging, hands-on environment where engineering-driven practices shape operations and cloud evolution.

Pay / Benefits

• remote working (UK-based)
• competitive salary
• bonus
• strong benefits package

Responsibilities

• Monitor business-critical AWS production environments for performance and uptime
• Own live incidents in a 24/7 rotating shift model and drive resolution
• Investigate and resolve complex technical issues to restore services quickly
• Develop automation to replace repetitive manual tasks and improve robustness
• Enhance monitoring, alerting, and observability tooling across the cloud estate
• Collaborate with software, platform, cloud and security teams to raise reliability and standards
• Participate in incident retrospectives and implement lessons learned
• Manage containerised applications on Terraform and Docker

Key requirements

• Production engineering, cloud operations, or NOC background with hands-on AWS experience
• Proficiency with Linux administration
• Experience with Terraform and Docker
• Incident handling in live production environments
• Scripting in Python, Bash or Go
• Experience with observability/monitoring tools (Grafana, Prometheus, Datadog, Splunk, CloudWatch)
• Strong networking knowledge (DNS, TCP/IP, load balancing)
• Drive to automate and improve operational excellence

• Problem-solving under pressure
• Cross-functional collaboration
• Proactive and detail-oriented
• AWS infrastructure
• Terraform
• Docker

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