Lead Shift Operations Manager – High-Volume Logistics

Relay is seeking an experienced Operations Manager to lead 50–100+ frontline operatives at a Hybrid Sort Centre in the West Midlands. You’ll own shift plans, deploy people, ensure throughput, quality and safety, and drive continuous improvement on busy lines.

You will report to the Site Manager, stay on the floor during shifts, implement changes like new robotics or client onboarding, and build robust controls, metrics and handovers to close gaps quickly.

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