Customer Experience Manager & Store Coach

Dunelm is seeking a Customer Experience Manager (Customer Experience Coach) covering the West Midlands area, including Burton, Stafford and Cannock. As a Coach you will support stock processes and commercial activities while deputising for the Store Manager in their absence, ensuring an outstanding shopping experience for customers.

You will lead a team of around 30 colleagues, including 3 Team Leaders, drive campaigns, stock integrity and in-store availability, and foster a positive, inclusive

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