Repairs Scheduler & Customer Experience Lead

Company: Morgan Sindall Property Services
Apply for the Repairs Scheduler & Customer Experience Lead
Location: Manchester
Job Description:

Morgan Sindall Property Services is seeking a Customer Service Planner to join our team in St Albans. You will schedule repairs and maintenance appointments, liaising with residents, subcontractors and supervisors to meet contractual SLAs and avoid false promises.

You will excel in back-office communications via phone and email, using an in-house system to assign operatives and discuss complex repairs with customers while maintaining high service standards.

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Posted: October 6th, 2026