Digital-First Customer Experience Specialist (Branch)

Santander UK is seeking a Customer Experience Consultant for the Bromsgrove branch. The role is 35 hours per week on a rota from Monday to Saturday, 8am–6pm. You will listen to customers, present digital-first options, and resolve queries both in-branch and via the contact centre.

You’ll build relationships and support colleagues in daily and long-term needs. The position emphasizes flexibility, multi-skill versatility, and contributing to a customer-centric, technology-driven service model at

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