Front Desk Manager: Lead Guest Experience

Harri in Peterborough is seeking a Front Desk Team Leader to oversee daily operations, supervise the front desk staff, and ensure guest arrivals and departures run smoothly with the highest standards of service. You will champion guest experience and help drive loyalty during every stay.

You will lead a welcoming team, handle guest requests with professionalism, stay calm under pressure, and train colleagues in front office procedures.

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