Tier 1 Desktop Support Engineer – Remote

Riskonnect Inc. in London is seeking a full-time Tier 1 Desktop Support Engineer to triage tickets and resolve first-line desktop issues. You will provide professional remote support to colleagues across Riskonnect, handling hardware/software problems and assisting with Windows 11 laptops and Microsoft 365.

The role emphasizes strong troubleshooting, clear communication, and careful ticket documentation, with opportunities to grow into higher-tier support across regions.

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