Remote Tier 1 Desktop Support Engineer

Riskonnect, Inc. is seeking a full-time Tier 1 Desktop Support Engineer to provide first-line technical helpdesk support across the Riskonnect environment.

You will triage tickets, resolve common desktop issues, and deliver remote assistance to colleagues in a fast-paced, global team. Focus areas include supporting Windows 11 laptops, Microsoft 365, Okta, and related tools, documenting solutions, and escalating complex incidents where needed.

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