Staffing Manager

Staffing Manager

Events & Hospitality Venue

West London

5 days over 7 – including some weekends

Salary – £42,000 + bonus and benefits

Our client, a major events and hospitality operation in West London, is seeking an experienced Staffing Manager to oversee workforce planning, recruitment, scheduling and the day-to-day management of a large casual workforce.

This is a key role within a busy venue environment, supporting events, conferences and major hospitality operations, ensuring the right people are in the right place at the right time.

• Key Responsibilities
• Lead workforce planning, forecasting and staffing across events and hospitality operations.
• Manage scheduling and deployment in line with operational requirements and budgets.
• Oversee recruitment, onboarding and retention of a large casual workforce.
• Manage payroll information and submissions, ensuring accuracy and resolving queries.
• Monitor attendance, performance and staffing levels, identifying opportunities to improve efficiency.
• Produce staffing reports and labour analysis to support operational decision-making.
• Build strong relationships with operational teams, finance, payroll and external staffing partners.
• Ensure staffing activity meets employment legislation, compliance and company procedures.

Candidate Profile

• Previous experience in staffing, workforce planning, scheduling or people operations.
• Experience managing a large casual, temporary or flexible workforce.
• Hospitality, events, venues or other high-volume operational experience would be advantageous.
• Strong organisational and analytical skills with excellent attention to detail.
• Confident communicator with strong stakeholder management skills.
• Commercially aware with a good understanding of labour costs and workforce efficiency.
• Comfortable working with staffing, scheduling and payroll systems.

An excellent opportunity for an experienced Staffing Manager to take ownership of workforce planning within a large-scale hospitality and events operation.

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