Head of Customer Experience & Store Operations

Company: Sainsbury’s Group
Apply for the Head of Customer Experience & Store Operations
Location: Otford
Job Description:

Sainsbury’s Group in the United Kingdom is seeking an experienced store leadership professional to oversee multiple departments and ensure outstanding customer experiences across our in-store and back-of-house operations. You will lead managers, plan key trading activity, and own performance in the store in the absence of senior leadership.

A strong focus on coaching, inclusivity and data-driven decision making is essential.

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Posted: October 6th, 2026