Company: Labtrac Solutions Limited
Location: Altrincham
Job Description:
Labtrac Solutions Limited is seeking a customer-focused Helpdesk & Customer Support Specialist to provide first-line and second-line support for our SaaS platform used by dental laboratories. You will troubleshoot, train users, and guide implementations to ensure an exceptional customer experience throughout the journey.
The role emphasizes clear communication of technical concepts to non-technical users and ongoing contribution to support documentation and process improvements.
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Posted: October 4th, 2026