Customer Remediation Specialist (12-Month Secondment)

Ayvens is seeking a proactive finance remediation specialist for a twelve-month secondment to support the Customer Remediation Project. You will manage customer queries, respond within SLA, and ensure fair treatment under FCA Code of Conduct as part of the Finance Remediation team.

You will prepare communications, process payments using finance tools, and uphold regulatory compliance while aiming for accurate redress.

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