General Manager – Pullman London St Pancras

Overview

In this role you will lead a high-profile, revenue-driven operation at a busy London hotel hub. You will drive commercial performance across Rooms, F&B, Meetings & Events, and Shaw Theatre, while building a strong culture and empowering a high-performing team. You will act as a trusted partner to ownership, shaping financial outcomes and asset value, and represent the hotel to key external partners. You join the Accor network to support ambitious growth and exceptional guest experiences in a flagship property.

Responsibilities

• Drive revenue and profitability acrossRooms, F&B, Meetings & Events, and Shaw Theatre
• Inspire, develop and empower a high-performing team culture
• Build strategic partnerships with ownership and external partners
• Represent the hotel externally and strengthen presence in the London market
• Manage financial objectives and long-term asset value

Key requirements

• Experience leading large premium or upscale hotels in a complex, high-volume environment
• Excellent communication, influencing and stakeholder management skills
• Eligibility to work in the UK

• communication
• influencing
• stakeholder management
• commercial performance management
• partnership development
• financial stewardship

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