Operational Readiness Lead, Pension Schemes Onboarding

Pension Insurance Corporation (PIC) is seeking an Operational Readiness Manager within Customer Operations. The role focuses on onboarding new schemes, ensuring go-live readiness, and delivering strong client outcomes through effective governance and post‑go-live support.

Responsibilities include coordinating with outsourced teams, delivering MI, and driving improvements across the administration model while aligning with PIC’s values and strategic objectives.

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