Resident Experience Liaison for Retrofit & Heritage

Construction Resources is seeking a Customer Liaison Officer to guide residents through refurbishment and retrofit projects. You will be the main contact, ensuring clear communication, minimizing disruption, and delivering an outstanding resident experience from pre-work through to completion.

Working with site teams, clients, subcontractors and local stakeholders, you will foster strong relationships, coordinate access, and support social value initiatives while maintaining GDPR-compliant

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