Service Operations Leader – Field & Workshop Excellence

Whale Tankers Limited in Solihull is seeking a Service Operations Manager to lead the field service, workshop, remount and service office teams. You will drive customer satisfaction and sustainable growth through strong leadership, process improvement, and KPI-focused performance management.

The role requires senior level service/operational management experience, a background in HGV/Plant/Tanker sectors, and proven ability to develop and embed KPIs while promoting a safety culture.

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