Company: EY
Location: Birmingham
Job Description:
EY is seeking a Customer Contact Experience (CCX) Product Manager to own end-to-end business and technology success of EY’s global cloud contact center service. You will shape the product vision and roadmap, translating priorities into the technical plan while ensuring security, compliance, and cost-effectiveness.
You will lead cross-functional teams across business, engineering, operations, security and privacy, managing the backlog from concept to delivery and driving adoption, service
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Posted: October 2nd, 2026