Senior Customer Account Portfolio Manager

Overview

In this role you lead and grow a significant portion of VOIS’ business within a designated customer, owning end‑to‑end engagement from sales to delivery. You manage P&L, cultivate C‑Suite relationships, and collaborate with cross‑functional teams to build integrated delivery capabilities. You will shape account direction, drive growth, and expand the book of business over a 12–24 month horizon. This is a high‑impact opportunity to influence customer strategy and commercial outcomes in a global telco context.

Responsibilities

• Lead and manage a portfolio of work with P&L accountability and delivery excellence
• Cultivate trusted relationships across C‑Suite, E‑band and F‑band stakeholders
• Shape account direction with the CAL and implement roadmaps to grow the assigned book of business
• Coordinate service towers to form cohesive, value‑driven delivery teams
• Drive sales effectiveness, revenue growth, and market expansion across the portfolio
• Originate or support deals and RFP responses with commercially viable approaches
• Develop strategic narratives and differentiated win strategies aligned to customer needs and market trends
• Collaborate with customers to co‑create solutions that address business challenges

Key requirements

• relationship building with senior stakeholders
• strategic account planning
• cross‑functional leadership
• portfolio management
• P&L ownership
• deal origination and RFP responses

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