Branch Banking & Digital Services Consultant

Company: HSBC Holdings plc
Apply for the Branch Banking & Digital Services Consultant
Location: Cardiff
Job Description:

HSBC Holdings plc is seeking a Customer Service Consultant to deliver outstanding service, guiding customers to use digital channels and promoting financial inclusion across branches.

You’ll be the first contact in our Branch Customer Service Team, educating customers about digital services and fraud awareness, and supporting those in vulnerable situations with compassionate, tailored help.

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Posted: October 2nd, 2026