In-Branch Banking & Digital Service Specialist

Company: HSBC Group
Apply for the In-Branch Banking & Digital Service Specialist
Location: Cardiff
Job Description:

HSBC Group is hiring a Customer Service Consultant to be the first point of contact for customers, delivering outstanding service and guiding them on HSBC digital platforms. You will educate customers about fraud awareness and support those with more complex banking needs, always aiming to exceed expectations.

You will undergo in-branch training over 9 days, work 35 hours per week (Mon-Fri 09:00-17:00 and Sat 09:00-13:30), and join a flexible yet customer-centered team.

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Posted: October 5th, 2026