Hybrid Client Experience Manager – Impactful Benefit Decisions

Company: Social Security Scotland
Apply for the Hybrid Client Experience Manager – Impactful Benefit Decisions
Location: Dundee
Job Description:

Social Security Scotland is recruiting for Client Manager or Client Experience Officer roles in Dundee. You will review applications, determine awards, and communicate outcomes to clients with clarity and sensitivity.

The role emphasises accuracy, efficiency, and excellent service in a busy, client-facing environment. Join a Civil Service profession focused on dignity, fairness and respect, with hybrid working and comprehensive training.

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Posted: October 1st, 2026