Reservations Agent — Growth, Perks & Guest Experience

Ibis Budget London Heathrow Central is seeking a Reservations Agent to manage bookings (including groups) and handle enquiries, confirmations, and payments. You will maintain clear communications across departments and use Opera Cloud and ResaWeb to keep precise records.

Strong English skills and a customer-focused approach are essential. Expect to support other departments and help ensure a seamless guest experience, with mornings, lates, weekends, and holidays as needed.

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