Company: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location: Watford
Job Description:
A senior Customer Success professional is sought to lead a scaled CS function in a high-growth SaaS environment. You will oversee two Customer Success Managers and own the £4-5M ARR portfolio, driving adoption, retention and commercial outcomes through executive-level conversations.
Expect to influence strategy, coach a growing team and partner with Account Management to maximise value for nearly 1,000 customers. You’ll operate as the senior CS voice in key engagements and critical decisions.
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Posted: September 16th, 2026