Principal Product Manager

Overview

As Principal Product Manager, you steer large programmes at the senior client level to shape strategy and keep complex initiatives on track. You’ll collaborate with cross-functional teams to turn user insights into priorities, and govern and align multiple suppliers and stakeholders. You drive value through clear roadmaps, problem framing, and decisive leadership in fast-paced environments. This role offers impact at scale within a values-driven, award-winning tech partner focused on public and private sector transformation.

Pay / Benefits

• Flexible/remote working
• Pension with 5% employee-matched contribution
• Private Healthcare Cover
• Life Assurance
• Gym Discounts
• Annual Excellence Awards

Responsibilities

• Define and maintain programme vision and direction across teams, stakeholders, and suppliers
• Own and communicate the organisational roadmap, prioritising work and managing cross-organisational dependencies
• Frame problems with a user-centric approach to ensure the programme solves the right problem
• Champion user insights in decisions and priorities across pace and scale
• Govern suppliers and partners, aligning them to shared goals and resolving tensions
• Navigate diplomatic discussions with civil servant teams and other stakeholders while protecting relationships
• Collaborate across disciplines (design, engineering, data, policy) as problem-solving partners
• Facilitate workshops and meetings to reach clear decisions and shared understanding
• Shape and secure incoming work by understanding budget-holders’ needs and crafting propositions
• Drive progress to ensure delivery and outcomes with integrity

Key requirements

• Programme-scale experience across organisations and multi-team roadmaps
• Credibility in complex, shifting priority environments with senior stakeholders
• Ability to build and lead high-performing teams and align on problems and outcomes
• Curiosity and empathy; ability to solicit diverse perspectives and foster inclusive ideas
• Decision-making under uncertainty with a balance of user needs, business priorities, and technical constraints
• Storytelling and communication to create clarity and alignment across stakeholders

• curiosity
• empathy
• storytelling
• experience with SFIA and DDaT frameworks (desirable)
• programme management and governance
• stakeholder management across multiple organisations

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