Principal Product Manager

Overview

In this role you own the feature set and roadmap, collaborating with Design, Architecture/Engineering, and sales to shape the product vision. You validate plans with customers, translate research into actionable requirements, and guide cross-functional launches. You’ll leverage AI/ML to inform decisions, forecast trends, and identify unmet needs that improve the customer experience. This is a growth-minded position at a fintech software leader where your work directly influences customer value and market success.

Responsibilities

• Own the roadmap and identify top-priority problems to solve
• Represent product vision and voice of the customer in planning with Design and Eng/Architecture
• Lead major milestones in sprints, reviews, and demos
• Manage customer-facing Early Adopter conversations and develop strategic launch plans
• Grow junior team members by helping interpret success metrics and customer awareness
• Lead conversations with customers about feature value, roadmap, and best practices
• Incorporate AI/ML features to enhance product decision-making and customer experience
• Collaborate with engineering to integrate AI/ML capabilities while monitoring emerging tech

Key requirements

• Bachelor’s degree in related field and 8+ years of experience or equivalent
• Experience presenting to executives
• Strong understanding of software development processes and agile methods
• Experience participating in the sales cycle and conducting customer interviews
• Excellent written and oral communication skills
• Proven ability to plan and deliver products in agile environments
• Ability to translate feedback into actionable requirements
• Experience with loan origination, onboarding, CLM, or KYB/KYC tech
• Familiarity with EMEA regulatory landscape (UK MLR, AMLR 2027)

• executive communication
• stakeholder management
• customer empathy
• AI/ML capabilities
• data-driven decision making
• AI-powered analytics

…