Complaints Specialist: Banking Customer Advocate

Company: JPMorganChase
Apply for the Complaints Specialist: Banking Customer Advocate
Location: City of Edinburgh
Job Description:

J.P. Morgan Personal Investing seeks a Complaints Specialist to own client cases, investigate thoroughly, and deliver fair, empathetic resolutions. You’ll partner to ensure regulatory standards are met and tailor creative solutions for customer needs.

You’ll join a high-energy Complaints Team, building trust and loyalty through respectful, professional interactions while upholding integrity and continuous improvement in a fast-paced financial services environment.

#J-18808-Ljbffr…

Posted: October 6th, 2026