Front-End Customer Experience Manager

B&M Retail in Newtown is hiring a Customer Service Manager to lead the front-end and deliver a brilliant shopping experience. This hands-on leadership role owns customer flow from entry to exit and guides the team to fast, friendly service in a busy store.

Permanent full-time role requiring flexibility across days, evenings and weekends; you’ll drive service standards, KPIs, and customer satisfaction while creating a welcoming store atmosphere.

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