Overview
In this role you help transform employee benefits through flexible benefits technology for a diverse client base. You will manage client relationships, shape benefit design, and drive new service opportunities within Gallagher’s Client Technology team. You’ll deliver top-tier advice, oversee deliverables, and stay ahead of trends and legislation. This position blends client management with service delivery to create meaningful impact for clients and the business.
Pay / Benefits
- Competitive compensation
- Comprehensive benefits programs
- Career development opportunities and ongoing learning
- Collaborative, people-first culture with accessible leadership
- Meaningful work with global reach and local impact
Responsibilities
- Lead Client Relationships for Gallagher Guide clients with expert advice on flexible benefits design and ongoing management
- Drive New Business by identifying opportunities, pitching, and delivering new propositions
- Deliver Excellence by overseeing reports, documents, and communications for clients
- Stay Ahead of the Curve by guiding on legislative changes and benefit trends
- Collaborate Across Teams to ensure seamless service delivery and internal alignment
- Enhance Client Systems by advising on functionality, improvements, and change requests
- Lead Post-Enrolment Reviews presenting take-up statistics and lessons learned
Key requirements
- Extensive experience in benefits technology and flexible benefits solutions
- Industry knowledge of provider benefit propositions and related services
- Client-focused expertise with ability to identify cross-selling opportunities
- Exceptional communication and relationship-building skills
- Attention to detail in task management and deadlines
- Technical proficiency with system functionality and testing processes
- Leadership skills with proactive mindset to support the team
- collaboration
- communication
- client focus
- benefits technology
- flexible benefits solutions
- system functionality
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