Hybrid Contact Centre Advisor: Create Memorable Moments

Company: Ernest Jones
Apply for the Hybrid Contact Centre Advisor: Create Memorable Moments
Location: Birmingham
Job Description:

Signet Jewelers (home to Ernest Jones and H.Samuel) is hiring a Contact Centre Advisor on a 12 month fixed-term contract to support customers across the UK. You will handle live chat and phone interactions, providing product, service, and delivery guidance while assisting stores with queries.

We expect strong communication, problem-solving, and a customer-first mindset. Hybrid working is available, with full training and ongoing support to help you succeed.

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Posted: October 4th, 2026