Head of Country Commercial Management – Admin Services

Overview

In this role, you will lead revenue growth for Tide’s Admin Services in the UK, collaborating with cross-functional teams to unlock opportunities and hit targets. You’ll own forecasting, pricing, and activation strategies for accounting, invoicing, payroll, and related services, aligning product priorities with business goals. You will shape go-to-market plans and oversee end-to-end launches across channels, ensuring seamless member journeys. This is a high-impact, data-driven leadership role at a fast-growing fintech with a strong emphasis on member value and cross-team collaboration.

Pay / Benefits

• Competitive salary
• Vitality Health Insurance
• 24/7 Employee Assistance Programme
• 25 days holiday
• Professional L&D budget
• Salary sacrifice benefits

Responsibilities

• Revenue ownership & forecasting: set and track financial projections with Finance to ensure accountability and identify risks/opportunities
• Analytics-driven insight: analyse member behavior with BI support and translate insights into product/pricing/positioning recommendations
• Product development: partner with Product to address opportunities and shape roadmaps
• Launch strategy: support new feature launches with cross-functional teams and drive multi-channel experiments
• Stakeholder management: communicate with Senior Leadership Team and C-suite regularly
• Commercial & competitor intelligence: conduct ongoing market analysis to inform strategy and differentiation
• Member obsession: become expert in core member motivations to inform commercial/product design

Key requirements

• Strong commercial acumen with proven impact on revenue and KPI delivery
• 7+ years leading ‘always on’ activity in a fintech/ Admin Services context
• Strong analytical mindset for data-driven decisions
• Proven GTM track record with omni-channel campaigns
• Excellent project management in fast-moving environments
• Creative collaboration and ability to build cross-team relationships
• Self-starter with target-driven mindset and ability to remove blockers
• Team management experience to coach a products-focused subset of the portfolio

• creativity
• self-motivation
• stakeholder management
• data analysis and interpretation
• go-to-market planning (GTM)
• omni-channel campaign management

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